Video Consultations
Connect with your Family Nurse Practitioner through secure, high-quality video calls from the comfort of your home, office, or anywhere you have internet access.
Your Telehealth Visit, Step by Step
A Higher Standard video consultation is simple, private, and takes less than five minutes to set up.
How Video Consultations Work
From scheduling to consulting — setup takes under five minutes with no app required
Schedule Your Appointment
Choose a convenient time slot — weekday evenings or weekends. Select your visit type, complete the intake form, and receive an instant email confirmation.
- Weekday evenings: Mon–Fri 4:30–7:30 PM
- Weekends: Sat–Sun 9:00 AM–5:00 PM
- Pay securely at time of booking (HSA/FSA accepted)
Receive Your Secure Video Link
Before your appointment you'll receive a HIPAA-compliant video link by email. Click it in any web browser — no app, no account, no installation needed.
- Works on iPhone, Android, iPad, or desktop
- Allow camera & mic access when prompted
- Test your connection 5–10 min early
Connect & Consult with Your Provider
At your appointment time, click the link to launch your HD video visit. Your board-certified FNP will be ready. Prescriptions are sent electronically after your visit.
- Follow-ups: ~20 min · New patients: ~45 min
- Rx sent directly to your pharmacy
- Visit summary & labs provided after
What You Need
Why Choose Our Video Consultations
Experience healthcare that's secure, convenient, and designed with you in mind
HD Video Quality
Crystal-clear video and audio for effective communication with your provider.
HIPAA Compliant
End-to-end encryption ensures your consultation remains private and secure.
Multi-Device Support
Works seamlessly on iPad, tablets, smartphones, and desktop computers.
No App Required
Join directly from your web browser—no downloads or installations needed.
EMR Integration
Automatically integrated with Optimantra EMR for seamless record keeping.
Technical Support
Our team is available to help if you experience any technical difficulties.
Technical Requirements
Device Requirements
- Desktop, laptop, iPad, or tablet
- Smartphone (iOS or Android)
- Working camera and microphone
- Speakers or headphones
Internet & Browser
- Stable internet connection (3+ Mbps)
- Chrome, Safari, Firefox, or Edge
- Updated browser version
- Camera and microphone permissions enabled
Tips for a Great Video Visit
- Find a quiet, private space with good lighting
- Test your connection 5-10 minutes before your appointment
- Have your insurance card and medication list ready
- Close unnecessary browser tabs and applications
Test Your Connection
Verify your device is ready for an HD video consultation before your appointment.
Ready to run your check
We'll check your download speed, latency, camera, microphone, and browser — takes about 15 seconds.
Camera and microphone access is requested temporarily to verify device compatibility — no video or audio is recorded.
Ready for Your Video Consultation?
Schedule your appointment today and experience the convenience of virtual healthcare
Schedule Now